PROBLEM SOLVING AND DECISION MAKING

A problem is the gap between where one is and where one should be. Our challenge is normally to find the correct causes in order to reduce or eliminate the gap. This course enables participants to analyze the problems rationally and thoroughly, minimize the gap, provide possible solutions and generate appropriate action plans to resolve the problem. This course is blended with years of experience producing a hybrid of problem solving and decision making tools and techniques.
“Learning by doing” is a basic principle adopted in this training. The emphasis of this training is for the participants to apply the tools during the workshop and continuously in managing the daily tasks thereafter.

Contact Person:

Nurhanis Abd Hamid
019-480 1984
hanis.hamid@tnb.com.my

Jaslina Hamid
03-8922 7357
jaslinah@tnb.com.my

Brochure